Samsung washer dryer combo error code

6C7 Softener level sensor problem

The fabric softener level sensor has moisture on it or has failed.

Try these free fixes first

Unplug the washer dryer combo before opening any panel.

  1. Run the pump clean function described in your manual.
  2. Restart the cycle afterwards.

Still showing 6C7?

If 6C7 continues after the pump clean, contact Samsung or a technician.

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Questions people ask

What does 6C7 mean on a Samsung washer dryer combo?

6C7 on a Samsung washer dryer combo means: softener level sensor problem. The fabric softener level sensor has moisture on it or has failed.

How do I fix Samsung washer dryer combo error 6C7?

Run the pump clean function described in your manual. Restart the cycle afterwards.

When should I call a repair technician?

If 6C7 continues after the pump clean, contact Samsung or a technician.

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Source: Samsung official support · Reviewed 2026-10-01